Kommerce Hub for BigCommerce
Seamless data synchronization between Kommerce Hub and BigCommerce for categories, products, customers, and orders.
Introduction
Managing product catalogs, categories, customers, and orders across multiple platforms can be challenging. Kommerce Hub for BigCommerce simplifies this process by creating a seamless connection between your BigCommerce store and the Kommerce Hub platform.
The application synchronizes categories, products, customers, and orders while maintaining accurate mappings between both systems. This keeps business data consistent, current, and easy to manage.
Key Features
🔗Secure Kommerce Hub Connection
Connect your BigCommerce store to your Kommerce Hub environment using your Kommerce Hub credentials.
📁Category Synchronization
Import Kommerce Hub categories, map existing store categories, or create new ones.
📦Product Synchronization
Publish Kommerce Hub products to BigCommerce with synchronized details and inventory.
👤Customer Synchronization
Import BigCommerce customers into Kommerce Hub and retain mappings for order processing.
🛒Order Synchronization
Synchronize eligible BigCommerce orders to Kommerce Hub.
Getting Started
Step 1: Connect BigCommerce with Kommerce Hub
After installing Kommerce Hub from the BigCommerce App Marketplace, enter your Kommerce Hub User ID and password. Once authentication succeeds, the application connects to your selected Kommerce Hub environment and enables its synchronization features.
Category Management
The Category module imports categories from Kommerce Hub into Kommerce Hub.
Import Categories from Kommerce Hub
Click Sync Kommerce Hub Categories, then choose a synchronization method:
- Single Sync: Enter a Kommerce Hub Category ID to import one specific category.
- All Sync: Import every available category from the connected Kommerce Hub environment.
Individual Category Mapping
- Open the three-dot menu beside the imported category.
- Select the mapping option.
- Choose an existing BigCommerce category.
- Click Add to complete the mapping.
Create a New BigCommerce Category
- Open the three-dot menu for the category you want to create.
- Select Create Category.
- Kommerce Hub creates the category in BigCommerce using its Kommerce Hub name.
- The new category is mapped automatically.
Bulk Category Mapping
- Select the categories you want to map.
- Click Bulk Mapping.
- Choose the corresponding BigCommerce categories.
- Click Add.
Note: You can currently map up to 50 categories at one time with bulk mapping.
Category Filters
- Kommerce Hub Category ID
- Kommerce Hub Category Name
- Store Category Name
Product Management
The Product module synchronizes products from Kommerce Hub to BigCommerce.
Import Products
- Click Sync Kommerce Hub Products.
- Select the desired date range.
- Click Sync.
Bulk Product Mapping
Products must be mapped before they can be created in BigCommerce.
- Select the desired products.
- Click Bulk Mapping.
- Complete the mapping process.
Once mapped, the corresponding products are created automatically in BigCommerce.
Product Filters
- Product ID
- Kommerce Hub Product ID
- Kommerce Hub Product Name
- Store Product Name
- Store Product ID
Product Fields Synchronized from Kommerce Hub
| Kommerce Hub Field | BigCommerce Field |
|---|---|
| Title | Product Title |
| Image | Product Image |
| Piece Price | Product Price |
| Transferable Quantity | Inventory Quantity |
| SKU | SKU |
| UPC / Barcode | UPC |
Customer Synchronization
Kommerce Hub imports customers from BigCommerce into Kommerce Hub using a selected date range.
Default Address Handling
Kommerce Hub requires customer address information to create orders. If a BigCommerce customer has no configured address, Kommerce Hub assigns a default address during import to support future order synchronization.
Customer Mapping
- Existing customer: If the same email address exists in Kommerce Hub, the imported customer is mapped to that record.
- New customer: If no match exists, Kommerce Hub creates and automatically maps a new Kommerce Hub customer.
Order Synchronization
Orders can be imported for a selected date range. BigCommerce orders can also be synchronized manually with Kommerce Hub once all requirements are met.
Order Synchronization Requirements
Products
Every product in the order must already be synchronized and mapped.
Customer
The customer associated with the order must already be synchronized and mapped.
Address
A valid BigCommerce shipping address and the required Kommerce Hub customer address details must exist.
Manual Order Sync
When the requirements are satisfied, manually synchronize the order through Kommerce Hub. It is then reflected in Kommerce Hub, keeping order data consistent across both platforms.
Benefits of Using Kommerce Hub
- Centralized Kommerce Hub and BigCommerce data management
- Faster product and category synchronization
- Reduced manual data entry
- Improved inventory accuracy
- Manual customer and order synchronization
- Bulk mapping for operational efficiency
- Reliable integration between Kommerce Hub and BigCommerce
Conclusion
Kommerce Hub for BigCommerce provides a powerful integration layer between Kommerce Hub and BigCommerce, helping businesses manage categories, products, customers, and orders through a centralized workflow.
Whether you manage a growing catalog or process large order volumes, Kommerce Hub streamlines operations and keeps data synchronized across both platforms.